Privacy notice
How I look after your details
Last updated: 2 November 2026
Who I am
Lucem Web is run by Ryan, a web designer based in St Helens, Merseyside. I'm responsible for any personal details you send through this website. You can contact me at hello@lucemweb.co.uk.
What I collect
When you send an enquiry, I collect what you type into the form: your name, business name, email address, phone number if you give it, the type of help you need, and your message, including any website link you share.
I don't use tracking cookies, advertising tools or analytics on this site, and the fonts are hosted here rather than loaded from Google.
Why I use it
I only use your details to reply to your enquiry, prepare a quote or free website check, and, if we work together, to deliver your project. The legal basis is my legitimate interest in responding to people who contact me, or taking steps at your request before entering into a contract.
I will never sell your details or add you to a mailing list without asking first.
Who else handles it
- Web3Forms passes your form submission to my email inbox.
- Cloudflare hosts this website and may keep short-lived technical logs, such as IP addresses, to keep the site secure.
How long I keep it
If we don't end up working together, I delete your enquiry within 12 months. If you become a client, I keep project records for as long as needed for the work and for tax and accounting purposes.
Your rights
You can ask to see the details I hold about you, have them corrected or deleted, or object to how I use them. Email hello@lucemweb.co.uk and I'll respond within one month.
If you're unhappy with how I've handled your details, you can complain to the Information Commissioner's Office at ico.org.uk.